VINTAGE CLOTHING HELP
Contact Us
Questions about a second-hand item, sizing, delivery or an order? Contact EKVINTA through the form below or by email.
Let’s talk vintage.
Questions about a unique find, sizing or your order? We’re here to help.
Your question may already be answered in our frequently asked questions below.
Prefer email?
hello@ekvinta.com
For product questions, include the item name or link. For order enquiries, add your order number.
We use your details to respond to your enquiry. Read our Privacy Policy.
Questions? Answers.
A quick answer may be right here. If you still need help, send us a message or use live chat.
Yes, all items are 100% authentic.
We recommend checking the actual measurements provided rather than the label size, as vintage sizing can vary by brand and era. See our size and condition guide.
All items are second-hand and may show signs of wear or small flaws. Any important details are clearly shown in the description and photos. Please check our condition guide.
Yes, we accept returns within 30 days of receiving the item. See our return information. We cannot offer exchanges, as all items are one of a kind.
We work quickly to ship orders, so cancellations are not always possible. If your order has not yet been dispatched, you may be able to cancel it. Email hello@ekvinta.com with your order number, and we’ll let you know if it’s possible.
Yes, all parcels are shipped via Lithuania Post and include tracking.
Orders are shipped from Lithuania and dispatched within up to 2 working days after payment confirmation. Delivery times are estimates and may vary due to the carrier or customs.
Europe: 5–10 working days
United Kingdom: 7–13 working days
Selected destinations outside Europe: 15–30 working days
Use the contact form above, email hello@ekvinta.com, or use the live chat button in the bottom-right corner.